play exchange
play exchange
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This app is available for your device
play exchange
This app is available for your device
Contact
+91 1425234574
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the play exchange?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number, and you will be logged in securely without needing a password or email. This convenient method allows for easy access to the app.
Q2: What should I do if I am not getting OTP?
To proceed, please check your internet connection for a strong signal. If you don't receive the OTP after clicking "send," you can try again and if the issue persists, use the app's live chat support system for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active phone number. If your number has changed, send your updated KYC details to the customer support via email to facilitate account transfer. This will help resolve any login issues.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Download the latest version of the app, and you'll be able to log in and start playing without any problems. This should update the app to its latest version and fix any issues you were experiencing.
Q1: What is the minimum withdrawal amount in the play exchange?
In this app, you can withdraw a minimum of Rs. 100, a higher withdrawal threshold compared to other apps. Bonus earnings cannot be withdrawn, only the money earned from gaming activities. This allows users to redeem their genuine gaming rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all your KYC (Know Your Customer) details within the app. This includes saving your Aadhaar card, UPI (Unified Payments Interface) information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete a process in just 30 minutes to 3 hours. However, payment delays can occur, potentially extending the wait to up to 24 hours. This delay can happen despite the app's overall efficient service.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned from playing with the bonus amount can be withdrawn. The bonus money itself, however, remains non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If a withdrawal request is failing, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
Join play exchange today and experience the thrill of a premium online casino, where exceptional bonuses, 24/7 customer support, and a world of entertainment await. Your unparalleled gaming adventure begins now! As a member of play exchange, you'll have access to a vast array of exclusive games, carefully curated to provide an unbeatable gaming experience. From classic slots to thrilling table games, our collection is designed to cater to all tastes and preferences. Whether you're a seasoned pro or just starting out, our games are guaranteed to keep you engaged and entertained for hours on end. But that's not all - as a valued player, you'll also enjoy a range of exceptional bonuses and promotions, designed to enhance your gaming experience and reward your loyalty. From welcome packages to reload bonuses, and from tournaments to special offers, we've got you covered. And when you need assistance or have any questions, our dedicated customer support team is always just a click away, available 24 hours a day, 7 days a week. Our friendly and knowledgeable support staff are committed to providing you with prompt and personalized service, ensuring that your gaming experience is nothing short of exceptional. So why wait? Join play exchange today and start your unparalleled gaming adventure. With our premium online casino, you'll have the chance to experience the thrill of the games, the excitement of the bonuses, and the convenience of 24/7 support - all in one place.